A strong taste of bold coffee.
ROAST: Dark Roast
TASTING NOTES: Bold
FORMAT: Box of 10 Capsules (Nespresso Compatible)
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
- Due to high volume, return requests will be processed after Black Friday Weekend on Tuesday. November 28th. We kindly thank you for your patience.
- If you think you’ve received a defective or damaged item, please contact our customer care team immediately within 2 weeks after delivery. Please contact us at during business hours at 1-855-516-9333, or send us a message here. We will be happy to assist.
- Returns will not be processed from Dec 26th, to December 31st. Return windows for the holidays will be extended until January 15th
Here at Home Coffee Solutions, we strive to provide great value and support to our loyal customers. As such, our return & exchange policy is one of the most aggressive in the market. All orders are guaranteed under our 90 day return policy. To get started on your authorized return, we kindly ask to read our terms & conditions below to familiarize yourself with the process and qualifications.
Terms and conditions
All return requests are permitted for up to 90 Days after purchase
Consumable products such as coffee, tea, and food are only eligible if unopened and unused. We do not accept returns on opened consumable food products.
- DeLonghi coffee machines are exempt from certain conditions. Please read 'DeLonghi Coffee Appliance Return Policies' below to understand related benefits when purchasing.
Products qualify for a full refund with no restocking fee if unused, unopened, and in perfect condition with all original packaging, accessories, and documentation included.
A restocking fee may apply to any item which has been opened and or used. Please see ‘Restocking Fees’ below for details. Please note, product must be returned with original packaging otherwise a 25% restocking fee will occur
Proof of purchase must be provided. Alternatively, an order number and the order’s associated email address will be accepted. Additional information may be requested.
- Open box items are not qualified for return and are final sale
We provide special service for any items that are suspected to be damaged in transit or having a manufacturer defect. If you believe your order has an issue, you must alert to our staff within 2 weeks after delivery so we can provide an easy solution such as quick exchange or replacement. This opportunity is only available within the first 2 weeks after delivery. After this point, your order will fall under the standard return policy and or product’s standard warranty.
Manufacturer defects are determined by our staff through diagnosis. Note, many common issues may arise due to incorrect operation and are easily resolved. Our staff will kindly guide you through steps needed to identify issues and come to a prompt solution.
Items may be returned to us in person for free, or alternatively we can provision you a return label. Note, return shipping costs are deducted from the total refund. This fee does not apply for items which are defective or damaged in transit when notified within 2 weeks after delivery.
DeLonghi Coffee Machine Return Policies
All DeLonghi branded coffee machines are exempt from all restocking fees for the first 30 days after purchase, then fall under the standard 90 Day Return and Exchange Policy thereafter. Used items can be returned to us in the first 30 days, 'no questions asked' and hassle-free. Please note this does not apply to air conditioners or other non-coffee related DeLonghi appliances.
- 0% - DeLonghi branded appliances within the first 30 days post purchase.
18% - Most machines and appliances
- 25% - Any items returned without original box or packaging
30% - Equipment and appliances under $100 or items with cosmetic damage.
35% for commercial-use machines and oversized equipment. This includes, but not limited to, the Jura GIGA line (GIGA 5, x8c, X8, WE8, etc), Saeco Commercial (Lirika and Aulika), Keurig Commercial (Eccellenza Touch, K4000, K3500, K2500, K150/K155 etc), and Air Conditioners/Dehumidifiers.
All marked* products purchased are available to be Price Matched with both ourselves and other retailers for up to 90 days after purchase. Why wait for Black Friday? Shop now with security - get your items sooner, avoid future item availability issues and shipping delays. Qualified products can be price
matched at any time during 2023. This includes Black Friday, Cyber Monday, Boxing Day & more!
*Marked products are identifiable by the "90-Day Secured Pricing Guarantee" badge on associated product landing pages of our website. See terms and conditions below for details.
Discover Eligible Products
Price matches are applicable on items which feature the "90-Day Secured Lowest Price Guarantee" badge below the 'add to cart' button
Terms & Conditions
- Price match must be for the exact same product. This includes brand, model, weight, condition (new / refurbished), colour, and quantity.
- The product must be in stock at the time of price matching.
- Product price must include any applicable fees or associated charges, such as tax and shipping.
- Price match comparisons must take into account coupon codes and HCS retail value of bundled products and or gifts with purchase.
- A direct link to the product page of the requested price match must be provided, or photo of retailer marketing material or in-store promotions.
- Price matches cannot be provided for used or "open box" items
- Price matching may only be done with local Canadian businesses.
- The store/seller must be an authorized distributor of the product.
- Amazon/Best Buy/Walmart products will only be price matched if they are directly fulfilled by these companies or by seller who is an authorized distributor of the product.
Note: we reserve the right to assess requests as we see fit and refuse based on what we see as questionable or unreasonable in circumstance. But don't worry - we're really easy to work with.
This item is in available in-store for purchase at a location near you.
Home Coffee Solutions, GTA Showroom
2395 Drew Rd, Unit 1, Mississauga, ON, Canada. L5S 1T2
Located near Toronto Pearson Airport
Hours: Monday - Saturday, 10:00am - 5:30pm. Closed on Holidays.
If you have any questions regarding curbside or in-store pickup, please contact us here.
Customers who purchase their appliances through our store, Home Coffee Solutions, may be eligible for extensive warranty coverage and support. In most cases, you will need to contact the brands/manufacturers directly, however our store supplies warranty coverage in select cases. Please read the list carefully below for complete details.
Also, please note a proof of purchase will be requested to initiate warranty support with various manufacturers. You may find your official receipt inside your initial Order Confirmation email under "Download PDF Receipt".
Coverage Information by Brand
|Email firstname.lastname@example.org or call 1-425-641-1245|
|Bezzera||Please contact us directly at the link here|
|Bodum||Contact Bodum directly at the support link here|
|Bonavita||Contact Eight Ounce support team directly by e-mailing them at email@example.com|
|Braun||Contact Braun Customer Support directly at the support link here|
|Breville||Contact Breville Customer Support directly at the support link here|
|Burz||Please contact us directly at the link here|
|Capresso||Contact Faema Canada, an official authorized Capresso service centre, directly at the link here|
|Cuisinart||Please contact Cuisinart directly at the link here|
|DeLonghi||Contact DeLonghi directly at the link here. A list of nearby Service Centres can also be found here. Please note DeLonghi provides support for both new and refurbished machines. HCS also recommends you register your machine directly after receiving your product to ensure you benefit from additional coverages that may apply.|
|ECM||Please contact us directly at the link here|
|Fellow||Please contact Eight Ounce support team directly by e-mailing them at firstname.lastname@example.org|
|Gaggia||Email Gaggia North America, also known as Importika, at email@example.com or call them at 888-389-4123|
|Jura||All machines are covered directly by Jura Canada. Click here for information on support or call directly at 1-905-501-7600. Please note warranty coverage is only available to residents in Canada.|
|Kenwood||Contact Kenwood Support at the link here. Alternative you may call Kenwood directly at 905-670-7211.|
For select Keurig coffee makers: K130, K-145, K-Suite, K150, K150P, K155, K3000, K3500, and the K4000
Please contact our team directly at the link here - we provide support directly to end users.
Please note, Keurig Commercial coffee makers are not covered under a standard full warranty. Warranty covers cost of replacement parts and after-sales-support, however does not include cost of shipping or coverage in accidental damage including surge related fried circuitry and or negligence in cleaning and maintenance.
|Keurig||Please contact Keurig directly at the link here|
|La Marzocco||Please contact our team directly for support at the link here|
|Lavazza||Please contact our team directly for support at the link here|
|Lelit||Please email firstname.lastname@example.org or call 1- (514)-374-0683 #123|
|Mahlkönig||Please contact us directly at the link here|
Contact Miele directly at the link here or call 1 800 565-6435
|View support articles and contact Philips directly at the link here|
|Call ElectroTech Inc, an official authorized service centre of these machines, at 1-514-956-0120. They are open Monday – Friday, 8:30 AM – 4:30 PM EST|
|Profitec||Please contact us directly at the link here|
|Technivorm||Please email email@example.com or call 1-855-662-2200|
|Rancilio||Please contact us directly at the link here|
Please contact us directly at the link here
|Saeco||Contact Saeco (Philips) support at the link here.|
Call ElectroTech Inc, an official authorized service centre of these machines, at 1-514-956-0120. They are open Monday – Friday, 8:30 AM – 4:30 PM EST
If you have any further questions, please contact us directly at the link here and we will be happy to assist.