Privacy & Terms of Use Policy

Last updated: October 9, 2026

Welcome to the Home Coffee Solutions website. We value and protect your privacy and strive to earn your continued respect, loyalty, and trust. The information you share with us will be treated with care and consideration for your privacy. The purpose of this policy is to explain how we collect, use, share, and protect personal information collected from you through this website, whether you are located in Canada, the United States, or elsewhere.

Security

We use reasonable efforts and precautions to keep all information obtained from our online visitors secure against unauthorized access and to protect the privacy and confidentiality of your personal information. Our employees are subject to confidentiality and compliance policies relating to personal information. Our entire site, and all information submitted through it, is protected by SSL encryption.

We take reasonable precautions to safeguard information transmitted between visitors and the site and information stored on our servers. Despite these efforts, we may be unable to prevent, and shall not be responsible for, unauthorized access to such information by third parties.

Information We Collect and How We Use It

We collect and use personal information (including name, address, telephone number, email address, and purchase history) in order to:

• Respond to questions or requests submitted by you
• Process and deliver orders submitted by you
• Administer or otherwise carry out our obligations in relation to any agreement you have with us
• Anticipate and resolve problems with any products or services supplied to you
• Better tailor and improve the features of our products, services, and website
• Send you marketing communications and deliver relevant advertising, as described below

Except for the uses described in this policy, we will not disclose any personally identifiable information without your permission unless we are legally entitled or required to do so (for example, by legal process or for the prevention of fraud or other crime), or if we believe such action is necessary to protect or defend our rights, contractual obligations with suppliers, property, or personal safety and those of our customers. In the event our company, or part of it, is acquired by another company, that company may use your personal data in accordance with this policy.

Marketing and Advertising

We may use your contact information and purchase history to send you offers and to show you relevant advertising. This includes sharing hashed (encoded) versions of your email address, phone number, and order information with advertising platforms such as Meta and Google, which act as our service providers to deliver and measure our own advertising, including to audiences with similar interests. These platforms are contractually restricted from using this data for their own purposes. We do not sell your personal information.

You can opt out of this use at any time by emailing hello@homecoffeesolutions.com.

Mobile Messaging (SMS)

By providing your mobile number and opting in, you consent to receive recurring automated marketing and transactional text messages from Home Coffee Solutions at the number provided. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for help.

Text messaging opt-in data and consent will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes. Sharing with subcontractors in support services, such as customer service and message delivery, is permitted.

Full details of the SMS program, including opt-out and support instructions, are in our Mobile Terms of Service.

Cookies and Tracking Technologies

We may use technical mechanisms such as cookies and pixel tags (also called clear gifs) to gather site usage information. Cookies are small pieces of information stored by your browser on your device. Most web browsers automatically accept cookies, but you can usually change your browser settings to prevent their use. Pixel tags are embedded in web pages and note visits to certain site locations. They may also be used in email communications to note whether you have received and opened a message from us.

We also use third-party tracking technologies, such as the Meta Pixel and Google tags, which may collect information about your browsing and purchases to support our advertising and analytics. You can manage these through your browser settings or the opt-out tools offered by those platforms. We may use software that creates summary statistics to analyze site activity and improve the shopping experience.

Your Rights

Depending on where you live, you may have the right to access, correct, or delete your personal information, to opt out of targeted advertising, or to withdraw your consent. To exercise these rights, email hello@homecoffeesolutions.com. We will respond within the timeframe required by applicable law.

How to Unsubscribe (Newsletters or Marketing Offers)

You can unsubscribe from our newsletters or other offers at any time. If you have opted in to receive the Home Coffee Solutions newsletter but no longer wish to subscribe, follow the unsubscribe instructions at the end of our message or email hello@homecoffeesolutions.com.

Links to Other Sites

We sometimes provide links to other websites. Once you leave our website and enter another, you may be subject to different privacy practices and policies over which we have no control and for which we are not responsible. Please use prudence in using such links and in disclosing any personal information on those sites.

Rules of Use

When using this website, you agree that you will not engage in prohibited conduct. By way of illustration and not limitation, prohibited conduct includes the following:

1. Attempting to access any area of the site that you are not authorized to access, or accessing the site by means other than the interface provided by Home Coffee Solutions;
2. Interfering or attempting to interfere with the proper working of the site or any application or link;
3. Taking any action that imposes an unreasonable or disproportionately large load on the site's infrastructure;
4. Reverse engineering or otherwise attempting to discover any source code relating to the site or any application;
5. Sending any viruses, Trojan horses, worms, time bombs, cancelbots, corrupted files, or any other information that may damage the site, other information or data, or the operation of Home Coffee Solutions' or a third party's computer systems or property;
6. Using the site for any unlawful or harmful purpose, to defame or harass anyone, or otherwise than in full compliance with applicable law;
7. Using any robot, spider, or other automatic device not provided by Home Coffee Solutions; or
8. Using the site or any application for any commercial use.

Restrictions on Use

The text, images, graphics, sound files, animation, video, and their arrangement on the Home Coffee Solutions website are subject to intellectual property protection. Such material from www.homecoffeesolutions.com and any other website owned, operated, licensed, or controlled by Home Coffee Solutions or any of its related, affiliated, or subsidiary companies (collectively "Home Coffee Solutions Ltd." or "Home Coffee Solutions") may not be copied, distributed, republished, uploaded, posted, or transmitted in any way without the prior written consent of Home Coffee Solutions. Modification or use of the materials for any other purpose violates Home Coffee Solutions' intellectual property rights. Neither title nor intellectual property rights are transferred to you by access to this site; they remain with Home Coffee Solutions, which owns full and complete title to the material on this site.

Copyright

All website design, text, graphics, content, the selection and arrangement thereof, and all software are copyright of Home Coffee Solutions Ltd., all rights reserved. Any reproduction, modification, distribution, or republication without prior written permission is strictly prohibited.

Trademarks

"Home Coffee Solutions" is a trademark and service mark. All other trademarks, service marks, product names, and company names or logos appearing on our website are the property of their respective owners. Any use of such marks, including reproduction, modification, distribution, or republication without the prior written permission of the owner, is strictly prohibited.

Disclaimer of Warranty

All information and the site are provided "as is" without warranties of any kind. Home Coffee Solutions does not make any express or implied warranties, representations, endorsements, or conditions with respect to the site.

Home Coffee Solutions does not warrant that the site will be available or that access will be uninterrupted.

Home Coffee Solutions disclaims all warranties, representations, conditions, or guarantees, either express or implied, including but not limited to implied warranties of durability, merchantability, and fitness for a particular purpose, with regard to this site.

Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Home Coffee Solutions be liable for any special, incidental, indirect, or consequential damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use of this site or the information on it, under any circumstances, whether in an action of contract, negligence, or other tortious action, even if advised of the possibility of such damages.

Changes to This Policy

We may change this policy periodically. Changes will be noted on this page, with the date of the most recent update shown at the top, so that you can stay informed about the privacy protections we provide. This statement is not intended to and does not create any contractual or other legal rights in or on behalf of any party.

If we intend to use your personal information in a manner materially different from what was disclosed when we collected it, we will notify you by email and you will have the option to decide whether we may use your personal information in that manner. If we make material changes to our privacy practices that affect personal information already stored in our database, we will email you notice of the change and display a notice on our website.

Miscellaneous

• We reserve the right to edit or remove any reader's comments deemed inappropriate.
• We reserve the right to remove any reader from our mailing list without notification.
• Our opinions, services, items, pricing, material, and content are subject to change without notice.

Contact Us

If you have any questions or privacy concerns after reviewing this policy, contact our Privacy Officer:

Home Coffee Solutions Ltd.
2395 Drew Rd, Unit 1
Mississauga, ON L5S 1T2
Email: hello@homecoffeesolutions.com

© 2026 Home Coffee Solutions Ltd. All rights reserved.