Price Match Guarantee

In light of the events of COVID-19, shipping carriers are experiencing unprecedented volume. While shipping delays have largely disappeared since the outbreak of the pandemic, we are expecting both a second wave compounded with a busy Christmas and Holiday season to create unprecedented volume within the next couple of months. Additionally, many of our vendors have been very limited in stock on various models due to high demand.

To ensure you and your family can get the products you need in a timely fashion for the holiday season, we have made the decision to create a new Holiday Secured Pricing Guarantee to honour pricing, sales, and offerings throughout the Holiday season. This will allow you to purchase your products and holiday gifts in advance, with a worry-free sense of security over potential future shipping delays, price changes, and or item availability. 

As such, all marked products purchased through our store, right now, are applicable for Price Matching with both ourselves and other businesses anytime until January 6th. This means you can purchase today, and match a competitor’s price a month later. 

If you are about to purchase an item or have recently purchased an item and found it at a competitors site at a lower price, we will supply you with a credit for the purchase or refund you the difference.

To get started on your price match, the following criteria must be met:

• Price match must be for the exact same product. This includes brand, model, weight, condition (new / refurbished), colour, and quantity.
• The product must be in stock at the time of price matching.
• Product price must include any applicable fees or associated charges, such as tax and shipping.
• Price match comparisons must take into account coupon codes and HCS retail value of bundled products and or gifts with purchase.
• A direct link to the product page of the requested price match must be provided
• Price matches cannot be provided against used or "open box" items

 

The Seller:

• Price matching may only be done for commerce websites based in Canada.
• The store must be an authorized distributor of the product. We do not price match third-party sellers on platforms such as Amazon or eBay. 
• Amazon products will only be price matched if they are directly fulfilled by Amazon.

 

Credit requests may only be processed from Oct 28th 2020 to January 6th 20201 for items purchased within that timeline. We reserve the right to assess requests as we see fit and refuse based on what we see as questionable or unreasonable in circumstance.