Warranty Information & Support
Customers who purchase their appliances through our store, Home Coffee Solutions, may be eligible for extensive warranty coverage and support. In most cases, you will need to contact the brands/manufacturers directly, however our store supplies warranty coverage in select cases. Please read the list carefully below for complete details.
Also, please note a proof of purchase will be requested to initiate warranty support with various manufacturers. You may find your official receipt inside your initial Order Confirmation email under "Download PDF Receipt".
Coverage Information by Brand
|Email email@example.com or call 1-425-641-1245|
|Bezzera||Please contact us directly at the link here|
|Bodum||Contact Bodum directly at the support link here|
|Bonavita||Contact Eight Ounce support team directly by e-mailing them at firstname.lastname@example.org|
|Braun||Contact Braun Customer Support directly at the support link here|
|Breville||Contact Breville Customer Support directly at the support link here|
|Burz||Please contact us directly at the link here|
|Capresso||Contact Faema Canada, an official authorized Capresso service centre, directly at the link here|
|Cuisinart||Please contact Cuisinart directly at the link here|
|DeLonghi||Contact DeLonghi directly at the link here. A list of nearby Service Centres can also be found here. Please note DeLonghi provides support for both new and refurbished machines. HCS also recommends you register your machine directly after receiving your product to ensure you benefit from additional coverages that may apply.|
|ECM||Please contact us directly at the link here|
|Fellow||Please contact Eight Ounce support team directly by e-mailing them at email@example.com|
|Gaggia||Email Gaggia North America, also known as Importika, at firstname.lastname@example.org or call them at 888-389-4123|
|Jura||All machines are covered directly by Jura Canada. Click here for information on support or call directly at 1-800-565-6435. Please note warranty coverage is only available to residents in Canada.|
|Kenwood||Contact Kenwood Support at the link here. Alternative you may call Kenwood directly at 905-670-7211.|
For select Keurig coffee makers: K130, K-145, K-Suite, K150, K150P, K155, K3000, K3500, and the K4000
Please contact our team directly at the link here - we provide support directly to end users.
Please note, Keurig Commercial coffee makers are not covered under a standard full warranty. Warranty covers cost of replacement parts and after-sales-support, however does not include cost of shipping or coverage in accidental damage including surge related fried circuitry and or negligence in cleaning and maintenance.
|Keurig||Please contact Keurig directly at the link here|
|La Marzocco||Please contact our team directly for support at the link here|
|Lavazza||Please contact our team directly for support at the link here|
|Mahlkönig||Please contact us directly at the link here|
|View support articles and contact Philips directly at the link here|
|Call ElectroTech Inc, an official authorized service centre of these machines, at 1-514-956-0120. They are open Monday – Friday, 8:30 AM – 4:30 PM EST|
|Profitec||Please contact us directly at the link here|
|Rancilio||Please contact us directly at the link here|
Please contact us directly at the link here
|Saeco||Contact Saeco (Philips) support at the link here.|
Call ElectroTech Inc, an official authorized service centre of these machines, at 1-514-956-0120. They are open Monday – Friday, 8:30 AM – 4:30 PM EST
If you have any further questions, please contact us directly at the link here and we will be happy to assist.